“Digitally savvy Europeans will be the first users.”
Frank Voigt, teamleader at the municipality of Landerd, in the province of North-Brabant.
Digitisation and the introduction of online public services has made tremendous changes to the way in which the municipality of Landerd operates. We have managed to improve the service leven given to citizens and businesses.
The eIDAS legislation from the European Commission makes it mandatory for each European government administration to recognize European eIDs as a means of identification for citizens and businesses. This was essentially the reason for our municipality for participate and become eIDAS proof. I expect that digitally savvy Europeans will be the first users of our online public services. Instead of contacting us by post, by e-mail or visiting us, requesting services online becomes possible for them.